SwishDNS Support

Need help with your DNS configuration, records, or account? We’re here to assist.

Contact Support

You can reach our support team at:

📧 dns-support@swishhost.cloud

We typically respond within 12 hours and always same-day.

Ticketing System: Coming Soon
Submit, track, and manage support requests directly within your account.

Frequently Asked Questions

What is included with my SwishDNS subscription?

Each subscription includes hosting for 1 DNS zone with full management through the dashboard and API (API documentation expanding soon).

How long does DNS propagation take?

Most DNS record changes propagate in just a few minutes across our global DNS network.

Does SwishDNS log DNS queries?

No. We do not log or store end-user DNS queries, ensuring maximum privacy.

What nameservers should I use?

Point your domain’s NS records to:

Does SwishDNS support DNSSEC?

Yes. DNSSEC is fully supported for secure, tamper-proof DNS responses.

Does SwishDNS support IPv6?

Yes. Both A and AAAA records are supported across our infrastructure.

Does SwishDNS support zone transfers (AXFR)?

Yes. You may configure approved secondary DNS servers for AXFR zone transfers.

How do I manage my DNS records?

All DNS records can be added, edited, and deleted from your SwishDNS dashboard. Record types supported include A, AAAA, CNAME, TXT, MX, and more.

Can I use the API?

Yes — API access is available for zone and record management. Additional API features and full documentation will be released soon.

Can I cancel my subscription at any time?

Yes, you may cancel anytime. Your service continues through the end of the billing period.

Do you offer refunds?

No, refunds are not offered except where required by law.

Do you offer a free trial?

No, SwishDNS does not offer a free trial at this time.