Privacy Policy

This Privacy Policy explains how SwishDNS collects, uses, and protects your information when you use our DNS services. By using SwishDNS, you agree to the terms outlined in this policy.

1. Data We Do Not Collect

We do not log or store:

• End-user DNS query contents
• Client IP addresses (outside of session metadata)
• Zone transfer data not initiated by authenticated users
• Customer DNS usage patterns

2. Data We Collect

We collect only the minimum data required to deliver and manage our services:

• Account credentials (email, username, password hash)
• Administrative records for domain and DNS zone management
• Login timestamps and IPs for security and auditing
• Billing and subscription details (if applicable)

3. How We Use Your Data

Your data is used solely for:

• Managing access to the SwishDNS dashboard and API
• Administering hosted DNS zones and records
• Providing technical support
• Security monitoring, abuse prevention, and compliance

4. Data Security

We implement strong encryption, access controls, and secure server infrastructure. Data access is limited to SwishDNS engineers and authorized support staff.

5. Data Retention

Account and zone metadata are retained while your service is active. You may request deletion of your account and data at any time via support.

6. Third-Party Services

We use secure third-party systems for payment processing and optional analytics. These providers are bound by their own privacy obligations.

7. Your Rights

You may request access, correction, or deletion of your personal data by emailing support@swishhost.cloud.

8. Changes to This Policy

This policy may be updated to reflect changes in our practices or legal requirements. All changes will be posted on this page with an effective date.

9. Contact

If you have any privacy concerns or questions, please contact:

SwishDNS
Swish World Group Inc.
271 W. Short St, Ste 410 #1659
Lexington, KY 40507, USA

Email: support@swishhost.cloud

Helpdesk: https://help.swishhost.cloud